Crown Castle
DEI Masterclasses
Our masterclasses provide interactive virtual or in-person bitesize learning modules to enable employees to advance their knowledge of foundational diversity and inclusion topics, understand how this shows up in their workplace and most importantly how to take action every day to build a workplace that works for everyone.
We focus on behaviour change and our programs are packed with tips, techniques and practical take-aways. Our customised classes provide high impact learning to embed equity and inclusion into every aspect of working life. We create learning content to address your specific challenges and integrate the latest DEI thinking.
Our masterclasses include videos, research, relevant case studies and scenarios to enable participants to put inclusion into practice.
We offer more than 30 classes covering all aspects of DEI. We can also customise the content and exercises to your roles and business priorities.
Over the past two years, many organisations around the world were forced into hybrid virtual work. Although hybrid work offers greater flexibility and a better work–life balance, research has shown it also has the potential to create inequality, decrease inclusion and harm performance. This masterclass shares the five practices to being inclusive in a hybrid work environment, from openly acknowledging the challenges to encouraging ownership of the everyday culture.
As if being a carer wasn’t hard enough, workplaces have some additional difficulties in store for anyone who cares for dependents, including children or elderly parents. Family-friendly solutions focused on policies and programs won’t solve the challenges carers encounter day-to-day. Many feel like they’re “always-on” now that the boundaries between work and home have blurred. Investing in building a more flexible and empathetic workplace ensures that anyone with dependant caring responsibilities, particularly working mothers have equal opportunity to achieve their potential over the long term. This masterclass provides leaders with the guidance they need to create a family-friendly workplace that moves beyond a focus on policies and processes.
We know from our work that an individual’s sense of inclusion is influenced by their experiences with their organisation’s leaders, peers, and team members. Employees are the greatest resource organizations have to learn about differences and different lived experiences. Employee Resource Groups need to be managed to ensure all teammates learn about difference, support each other’s understanding of how to be inclusive and hold each other accountable for taking action to build a culture that values difference. This masterclass will explain how to manage ERGs to drive better business outcomes and enhance DEI efforts.
Employees will increasingly need to be able to bridge their differences with diverse customers and co-workers. Leaders will need to develop their ability to harness the benefits of managing diverse employees. With increased global competition, it is crucial to attract and retain the greatest talents from a diverse workforce – and that leaders know how to unlock the benefits of cultural diversity. Cultural competence is the ability to communicate and interact effectively with people who may not look, think or act like you. Being ‘culturally competent’ requires that individuals develop an awareness of cultural differences and understand how to bridge these differences. By developing cultural competency, individuals will be provided with a framework and set of approaches to work with their global colleagues in a responsive and respectful way. This masterclass will also cover how to adapt communication styles to different individuals, groups, and cultures, establish mutual trust, manage conflict and practise cultural competency.
As hybrid working becomes the new norm for many organisations, it is essential that all employees have the knowledge and tools to collaborate inclusively, to engage effectively and to drive performance. This masterclass is designed to unlock the potential of cognitive and behavioural diversity within teams by revealing differences in the way individuals think, behave and communicate. It will support all employees in understanding how they work, how their colleagues work and what they need to do to bridge their individual differences to collaborate more effectively.
Our Clients
See how we’ve helped global clients drive transformational change through customised DEI solutions.
Shared Success Story
One of the industry’s fastest growing and most innovative learning technologies on the market invests in building a culture of care in a hybrid work environment.
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Featured Insights
More than three-quarters of white employees consider themselves allies to women of color at work, yet less than half of these white allies speak out against bias or support women of color with their advancement. Find out how you can move beyond allyship and become a co-conspirator at work.
If you have a profile on LinkedIn, the online professional networking platform, you may be experiencing gender bias and not even know it. Recruiters are more likely to click on male candidates profiles than women. Here LinkedIn influencer Shay Rowbottom shares how women can overcome this.
Have you ever wondered what a workplace designed for women and run by women would look like? Cheryl Eisen, Founder and CEO of Interior Marketing Group set out to create this type of organization and here she shares three things business can do to create work environments where women thrive.